21 October 2014 - Arrow XL, the UK’s leading two-man delivery specialist, has announced two senior appointments as part of the business’s strategic growth plans.
Bryan Towse has been appointed as General Manager of Arrow XL’s main hub in Wigan, and will be responsible for managing relationships with key clients and suppliers to drive growth across the organisation. He will report directly into Dave Graham, Operations Director at Arrow XL’s hub in Wigan.
Bryan will be responsible for maintaining excellent customer and client service levels, ensuring the highest standard of health and safety on-site, and will be responsible for people management and development.
Bryan brings a wealth of experience to his new role at Arrow XL, having spent the last … more
We are delighted to announce that we have won the “Fulfilment Initiative of the Year 2014” award in partnership with Shop Direct! This was awarded for introducing a function which allows customers to book their date of delivery at the time of order plus improving our contact strategy & launch of 48 hour deliveries. Judges comments included “Totally customer-centric... value added services to delight customers... very worthy winners” which reiterates our purpose “to delight clients by making customers lives easier"