• ArrowXL Operations Update

    ArrowXL has re-commenced deliveries to consumers in the postcodes affected by our Worcester warehouse fire.

    We are now underway but there is a significant amount of orders to work through that will take some time to complete.

    We’re going as fast as we can to increase the delivery capacity at our temporary hub in Chepstow, however, the timeline to rearrange all affected consumer deliveries is not as short as we’d like.

    ArrowXL is very grateful for your patience until now, and we’ll be in touch as soon as possible to rearrange deliveries.

    This week, our site team is undertaking audits to validate the stock held on-site, and this should minimise any further disruption with deliveries.

    We expect to complete this activity and be back up and running to our normal delivery … more

  • Media Statement on ArrowXL Worcester HUB, Blackpole, Worcester

    There has been a major fire at the Worcester hub of ArrowXL, the UK’s leading two-man home delivery specialists.

    Fire crews are on site, and ArrowXL’s business continuity plan is in place. The 200,000 sq ft building has been evacuated and all colleagues have been accounted for and are safe and well, with the safety of our staff being our number one priority.

    Equally, plans are being finalised for our customers to move operations from Worcester to a group owned site.

    Around 150 to 200 staff are based at ArrowXL’s Worcester hub at any one time, which handles deliveries for Midlands and South West.

    ArrowXL’s Worcester hub has been operating since 1994. It is one of four hubs and 17 satellite bases. ArrowXL operate 230 delivery vehicles on the road six days a week. … more

  • Charlie Shiels joins ArrowXL as COO, as growth continues

    We’re delighted to announce the appointment of Charlie Shiels as Chief Operating Officer. He will be responsible for all operational activities across the organisation.

    Charlie has been in logistics all his working life, latterly with DPDGroup UK Ltd for almost 22 years, where he was Executive Director of Central Operations for the past seven years.

    Previous companies included Exel Logistics, British Airways and Argos. During his time with DPD he helped open the biggest parcel sorting hub in Europe and was responsible for hub operation, linehaul operations, transport fleet operations and risk.

    He joins ArrowXL after taking a ten-month sabbatical to travel the world. Charlie said: “I’m delighted to have joined ArrowXL and am really excited by the opportunity, and … more