ArrowXL, the UK’s leading two-man home delivery expert, has completed work on a £1.7m high bay pallet racking system at its warehouse in Wigan. The substantial investment doubles the existing capacity at the delivery hub and allows the firm to further strengthen its service proposition to retailers and manufacturers.
The new 15-metre-high racking incorporates 17,000 pallet spaces, increasing the overall storage capacity at the warehouse to 34,000 spaces in total. Construction began last year and the new high bay racking system incorporates upgraded flooring, state-of-the-art lighting installations and sprinkler systems for fire prevention.
The Wigan premises has served as one of the company’s network of specialist distribution centres since March 2013. As a result of … more
ArrowXL, the UK’s leading two-man home delivery expert, has won the 'Delivery On Demand' category at The World Post and Parcel Awards 2017, for its AskAxl web app. It beat off competition from around the globe and received the award at a prestigious gala evening held at at L’Hotel du Collectionneur in Paris.
The AskAxl app is designed to provide Choice, Convenience, Certainty and Personalisation. It enables customers to select their delivery date at the checkout, or book delivery via 2-way SMS. It offers 2-hour timeslots as standard which are dynamically updated, reducing to just 30 minutes. A web-chat facility is available for customer questions and delivery detail amends and a visual web-app enables customers to track progress of the delivery vehicle. The names of the team … more