Job Opportunity - Platinum Service Delivery Crew

What’s your Passion?

Platinum Service Delivery Crew

Wigan – Airdrie Shift:

4 over 6 (45 hrs.) 7.5T

Excellent opportunities have arisen for individuals who are passionate about amazing customer servicelive itbreathe itlove it

If you are looking to further your career with Arrow XL - we are currently looking for Service Delivery Crews to join our new Platinum Service & deliver excellent customer experiences.

Reporting to a Team Manager within a busy transport environment - the main duties will include:

Delivering a GREAT customer experience all day every day – even when your day hasn’t gone to plan.

Delivering products PLUS Installations & Assembly to make our customers feel exceptionally special by delivering exceptional customer service.

Resolving customer issues & finding creative solutions to difficult product maneuvering problems – dogs, cats, kids, toys, laundry etc.

Ensuring all deliveries to the customer happen within agreed time windows.

 Promoting effective communication between the customer, the hub & the crew.

Taking responsibility to ensure excellent Platinum Service Standards are adhered to & providing the highest standard of customer experience possible.

Ensuring that packaging & all goods contained are not damaged in any way whilst conforming to all Arrow XL’s policies, procedures & safe systems of work.

 Being confident, organised & efficientmaking customers feel special.

The successful candidates will demonstrate exceptional customer service plus an aptitude for product assembly covering a wide range of expensive items. You will also need to have good general abilities, a great attitude & a flexible, positive outlook. The ideal candidate will also hold a current 7.5T driving license & have full CPC training.

If you are interested in this position, then please apply with a comprehensive CV and covering letter stating which area you are interested in, to the following:

Arrow XL welcomes applicants from all sectors of the community.

Get in touch by: 30th December 2016