• Job Opportunity - Class 1 Trunker

    What’s your Passion?

    Class 1 Trunker

    Shift Pattern: Various

    Wigan – Airdrie - Worcester

    An excellent opportunity has arisen for an individual looking to further their career with Arrow XL. We are currently looking for experienced Class 1 Trunkers to join our Transport team.

    Reporting to the First Line Manager within a busy Transport environment – the main duties of this role will include:

     Collecting and returning Arrow XL network stock from suppliers – trunk stock between sites and various out-bases

     The candidate will be flexible to work a number of different shift patterns throughout the night covering a number of different trunk routes – there may also be requirement to commence the shift mid to later afternoon

     The ability to drive a number of … more

  • Job Opportunity - Warehouse Team

    What’s your Passion?

    Warehouse Team

    Locations: Wigan – Enfield – Worcester

    Various Hours & Shifts Available

    Excellent opportunities have arisen for individuals looking to further their careers with Arrow XL. We are currently looking for Warehouse Team Members to join our successful teams.

    Reporting to a Team Manager within a busy warehouse environment - the main duties of this role will include:

     Taking responsibility for your colleagues & your own Health & Safety

     The careful & physical movement of 2 Man products from one location to another which could include on/off vehicles or around the warehouse environment

     Caring for all packages – ensuring customers goods are not damaged in any way

     Understanding & implementing all policies … more

  • Job Opportunity - Warehouse First Line Manager

    What’s your Passion?

    Warehouse First Line Manager

    Location: Airdrie - Wigan

    Shift Pattern – Various

    An excellent opportunity has arisen for an individual looking to further their career with Arrow XL. We are currently looking for an experienced individual to join our team. Reporting to the Transport Manager within a busy Warehouse/Transport environment - the main duties of this role will include:

     Planning, organising and coordinating of the day to day activities of a number of employees within an area of the Transport/Warehouse Operation. Ensuring crew members adhere to agreed procedures and practices

     Supervise all team members under your area of responsibility ensuring each customer promise is met with adherence to the Client’s service level agreement and … more

  • Job Opportunity - Service Delivery Crew 7.5T Vehicles

    What’s your Passion?

    Service Delivery Crew

    7.5T Vehicles

    Enfield - Worcester - Aylesham – Wigan – Fareham – Northampton – Exeter – Airdrie

    Norwich – Peterborough – Lincoln – Stockton – Doncaster

    Various Hours & Shifts Available

    Excellent opportunities have arisen for individuals looking to further their careers with Arrow XL. We are currently looking for Service Delivery Crews to join our team.

    Reporting to a Team Manager within a busy transport environment - the main duties of this role will include:

     Delivering a GREAT customer experience all day every day even when your day hasn’t gone to plan

     Delivering product using a 7.5t van as part of a 2-man delivery team

     Resolving customer issues & finding … more

  • Job Opportunity - Platinum Service Delivery Crew

    What’s your Passion?

    Platinum Service Delivery Crew

    Exeter – Peterborough

    Airdrie – Enfield - Aylesham

    Shift: 4 over 6 (45 hrs.) 7.5T

    Excellent opportunities have arisen for individuals who are passionate about amazing customer service – live it – breathe it – love it…

    If you are looking to further your career with Arrow XL - we are currently looking for Service Delivery Crews to join our new Platinum Service & deliver excellent customer experiences.

    Reporting to a Team Manager within a busy transport environment - the main duties will include:

     Delivering a GREAT customer experience all day every day – even when your day hasn’t gone to plan

     Delivering products PLUS Installations & Assembly to make our customers … more

  • Job Opportunity - National Fitter

    What’s your Passion?

    National Fitter

    Hours: 40 Hours Per Week

    Location: Wigan

    An excellent opportunity has arisen for an individual looking to further their career with Arrow XL. We are currently looking for an experienced National Fitter to join the Facilities Team. Reporting to the Facilities Manager within a dynamic working environment, the main duties of this position will include:

     Have a hands on approach to preventative and responsive maintenance of various types of machinery

     To respond nationally as and when required at our depots and hubs

     Have the knowledge to identify and implement damage reduction strategies

     Fault finding with the capability to resolve issues and have& … more

  • Job Opportunity - Fleet Controller

    What’s your Passion?

    Fleet Controller

    Hours: 40 Hours Per Week

    Location: Wigan / Worcester

    An excellent opportunity has arisen for an individual looking to further their career with Arrow XL. We are currently looking for an experienced Fleet Controller to join the Final Mile Team. Reporting to the National Fleet & Engineering Manager within a dynamic working environment, the main duties of this position will include:

     Full Management of suppliers and SLA’s where required and escalate supplier issues to the National Fleet Manager

     Carry out Service Partner & Transport Provider Compliance Audits and escalate findings

     Ensure an accurate Fuel Card Management Process is in place and operated consistently, identifying and managing all discrepancies and anomalies … more

  • Job Opportunity - Customer Advisor

    Follow your Passion…

    Customer Service Advisor

    Wigan Support Centre

    Up to 20 Hours Per Week

    5 over 6

    An excellent opportunity has arisen for individuals looking to further their careers with Arrow XL. We are currently looking for amazing Contact Centre Team Members to support what will be a new Contact Centre based at our Support Centre.

    Reporting a Contact Centre Team Leader within a busy environment, the main duties of this position will include:

    • “…Making Customers Feel Special” – it’s Arrow XL’s “Purpose” & having team members who are passionate about providing exceptional service to customers is our expectation – we’ll accept nothing less - but would love to hear from you if this not only makes their … more

  • Job Opportunity - Customer Experience Team Member

    Follow your Passion…

    Customer Experience Team Member

    Wigan

    Hours – 40 Hours Per Week

    Shift Pattern – 5 over 6

    An excellent opportunity has arisen for an individual looking to further their career with Arrow XL. We are currently looking for a Customer Experience Team Member (Clerk) to join our team.

    Reporting to the Customer Experience Manager within a busy Support Centre environment - the main duties of this role will include:

     Be the consumer champion inside the business on behalf of both the client, upholding the clients brand values as wells as meeting the business values, and also the Consumers themselves looking to maintain the best possible service and maintaining the empathy required to ensure the consumer feels special through their journey with Arrow XL. … more

  • Job Opportunity - Contact Centre Team Leader

    Follow your Passion…

    Contact Centre Team Leader

    Wigan

    40 Hours Per Week – 5 over 6

    An excellent opportunity has arisen for individuals looking to further their career with Arrow XL. We are currently looking for a 2 x Team Leaders to support what will be a new Contact Centre based at Support Centre.

    Reporting to the Contact Centre Manager within a busy environment, the main duties of this position will include:

    • Supervision and development of a team of call centre advisors

    • Effective communication to ensure that team members continually develop an understanding of the current & broader organisation’s services

    • Accurate reporting of service & performance including the development & compilation of all stats & data

    • Actively … more