• Job Opportunity - National Fitter

    What’s your Passion?

    National Fitter

    Hours: 40 Hours Per Week

    Location: Wigan

    An excellent opportunity has arisen for an individual looking to further their career with Arrow XL. We are currently looking for an experienced National Fitter to join the Facilities Team. Reporting to the Facilities Manager within a dynamic working environment, the main duties of this position will include:

     Have a hands on approach to preventative and responsive maintenance of various types of machinery

     To respond nationally as and when required at our depots and hubs

     Have the knowledge to identify and implement damage reduction strategies

     Fault finding with the capability to resolve issues and have& … more

  • Job Opportunity - Fleet Controller

    What’s your Passion?

    Fleet Controller

    Hours: 40 Hours Per Week

    Location: Wigan / Worcester

    An excellent opportunity has arisen for an individual looking to further their career with Arrow XL. We are currently looking for an experienced Fleet Controller to join the Final Mile Team. Reporting to the National Fleet & Engineering Manager within a dynamic working environment, the main duties of this position will include:

     Full Management of suppliers and SLA’s where required and escalate supplier issues to the National Fleet Manager

     Carry out Service Partner & Transport Provider Compliance Audits and escalate findings

     Ensure an accurate Fuel Card Management Process is in place and operated consistently, identifying and managing all discrepancies and anomalies … more

  • Job Opportunity - Customer Advisor

    Follow your Passion…

    Customer Service Advisor

    Wigan Support Centre

    Up to 20 Hours Per Week

    5 over 6

    An excellent opportunity has arisen for individuals looking to further their careers with Arrow XL. We are currently looking for amazing Contact Centre Team Members to support what will be a new Contact Centre based at our Support Centre.

    Reporting a Contact Centre Team Leader within a busy environment, the main duties of this position will include:

    • “…Making Customers Feel Special” – it’s Arrow XL’s “Purpose” & having team members who are passionate about providing exceptional service to customers is our expectation – we’ll accept nothing less - but would love to hear from you if this not only makes their … more

  • Job Opportunity - Customer Experience Team Member

    Follow your Passion…

    Customer Experience Team Member

    Wigan

    Hours – 40 Hours Per Week

    Shift Pattern – 5 over 6

    An excellent opportunity has arisen for an individual looking to further their career with Arrow XL. We are currently looking for a Customer Experience Team Member (Clerk) to join our team.

    Reporting to the Customer Experience Manager within a busy Support Centre environment - the main duties of this role will include:

     Be the consumer champion inside the business on behalf of both the client, upholding the clients brand values as wells as meeting the business values, and also the Consumers themselves looking to maintain the best possible service and maintaining the empathy required to ensure the consumer feels special through their journey with Arrow XL. … more

  • Job Opportunity - Contact Centre Team Leader

    Follow your Passion…

    Contact Centre Team Leader

    Wigan

    40 Hours Per Week – 5 over 6

    An excellent opportunity has arisen for individuals looking to further their career with Arrow XL. We are currently looking for a 2 x Team Leaders to support what will be a new Contact Centre based at Support Centre.

    Reporting to the Contact Centre Manager within a busy environment, the main duties of this position will include:

    • Supervision and development of a team of call centre advisors

    • Effective communication to ensure that team members continually develop an understanding of the current & broader organisation’s services

    • Accurate reporting of service & performance including the development & compilation of all stats & data

    • Actively … more

  • Job Opportunity - Warehouse Team

    What’s your Passion?

    Warehouse Team

    Locations: Wigan – Enfield

    Various Hours & Shifts Available

    Excellent opportunities have arisen for individuals looking to further their careers with Arrow XL. We are currently looking for Warehouse Team Members to join our successful teams.

    Reporting to a Team Manager within a busy warehouse environment - the main duties of this role will include:

     Taking responsibility for your colleagues & your own Health & Safety

     The careful & physical movement of 2 Man products from one location to another which could include on/off vehicles or around the warehouse environment

     Caring for all packages – ensuring customers goods are not damaged in any way

     Understanding & implementing all policies & … more

  • Job Opportunity - Test Manager

    What’s your Passion?

    Test Manager

    Hours: 40 Hours Per Week

    Location: Wigan

    An excellent opportunity has arisen for an individual looking to further their career with Arrow XL. We are currently looking for an experienced Test Manager to join the IT Team. Reporting to the Head of Technology Delivery within a dynamic working environment, the main duties of this position will include:

     Lead a team of testing professionals, with the appropriate skills, attitude and motivation

     Analyse project requirements and estimate testing effort, developing appropriate test plans including any requirements for testing with 3rd parties

     Obtain management support for time, resource and budget required to perform the testing

     Organise all testing kick-off and progress meetings

     Monitor … more

  • Job Opportunity - Service Delivery Crew 7.5T Vehicles

    What’s your Passion?

    Service Delivery Crew

    7.5T Vehicles

    Enfield - Worcester - Aylesham – Wigan – Fareham – Northampton - Exeter

    Various Hours & Shifts Available

    Excellent opportunities have arisen for individuals looking to further their careers with Arrow XL. We are currently looking for Service Delivery Crews to join our team.

    Reporting to a Team Manager within a busy transport environment - the main duties of this role will include:

     Delivering a GREAT customer experience all day every day even when your day hasn’t gone to plan

     Delivering product using a 7.5t van as part of a 2-man delivery team

     Resolving customer issues & finding creative solutions to difficult product maneuvering

    problems – dogs, cats, kids, toys, … more

  • Job Opportunity - Reverse Flow Manager

    What’s your Passion?

    Reverse Flow Manager

    Shift Pattern – 5 over 7

    40 hours per week

    Location - Wigan

    An excellent opportunity has arisen for an individual looking to further their career with Arrow XL. We are currently looking for an experienced Manager to join our team.

    Reporting to an General Manager within a busy Warehouse/Transport environment - the main duties of this role will include:

     Planning, organising and coordinating of the day to day activities of a number of employees within an area of the Warehouse Operation. Ensuring all employees adhere to agreed procedures and practices

     Report daily on all attendance, performance and timekeeping issues escalating any areas of concern to the General Manager

     Liaise with all colleagues within the other … more

  • Job Opportunity - Platinum Service Delivery Crew

    What’s your Passion?

    Platinum Service

    Delivery Crew

    Exeter – Northampton

    Aylesham - Exeter

    Shift: 4 over 6 (45 hrs.) 7.5T

    Excellent opportunities have arisen for individuals who are passionate about amazing customer service – live it – breathe it – love it…

    If you are looking to further your career with Arrow XL - we are currently looking for Service Delivery Crews to join our new Platinum Service & deliver excellent customer experiences.

    Reporting to a Team Manager within a busy transport environment - the main duties will include:

     Delivering a GREAT customer experience all day every day – even when your day hasn’t gone to plan

     Delivering products PLUS Installations & Assembly to make our customers feel … more